The secret to happiness in the workplace.
At Border Foods, our core values act as the guiding principles for how we serve our communities and interact with our teams. We’re more than a place to work. We’re a family, and these are the values we live, for the customers we love.
Core Values
We take responsibility for our actions and their impact; investing in the commitments we make.
We are collaborative. Giving and receiving guidance, support and encouragement.
We are empathetic, supportive, and accepting so you can feel safe, valued and appreciated.
We take initiative, embrace challenges and strive for continuous improvement.
We have the courage to be authentic, honest and truthful with ourselves and others.
We seek and share ideas to foster personal and business growth.
Accountability
We are willing and able to take responsibility for our actions and their impact on performance outcomes; acknowledging and investing in the commitments we make.
You can’t have teamwork without accountability.
Accountability is about understanding your impact on others on the team. All team members have to understand each other’s commitments, and the effect each others’ actions create. Being accountable means that if you’ve made a mistake, you acknowledge that it needs to be corrected. We have to be open to failure in order to achieve future greater success. To be accountable means to be open to growth and learning new things.
– Brian Axness, CFO
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TEAMWORK
We are collaborative with one another to improve our potential for success; never hesitating to give or receive guidance, support, and encouragement.
Teamwork is about individuals coming together for a common goal.
Collaboration and working together to achieve greater potential is how we practice teamwork. This also includes receiving and giving feedback, collaboration, and support. It comes to life in every restaurant every day. Teams work together to achieve goals and empower each other.
– Gay Demaree, Director of Operations
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FAMILY
We are empathetic, supportive, and accepting of one another to ensure everyone feels safe, valued, and appreciated while pursuing a unified mission.
This business was started by two family members, and that feeling continues today. Why do we do what we do every day? Family. That is what it’s all about. Family is innate within Border Foods. We care about each other, respect each other, and support each other every day. We care about taking care of our people as if they are our family. When we do that, we know that the metrics and the goals will follow.
– Aaron Engler, CEO
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Excellence
We take initiative, embrace challenges, and work to exceed expectations while striving to realize opportunities for continuous improvement.
We don’t want status quo, we want best on block.
Excellence means taking initiative, embracing challenges, and exceeding expectations. We go after opportunities. Every day, our teams overcome various obstacles by practicing and embodying excellence. It is not about being perfect, it is about being better human beings.
– Vince Bosscher, COO
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Integrity
We have the courage to be authentic, honest, and truthful with ourselves and others; regardless of the outcomes.
Integrity comes down to trust.
Honesty, being authentic, being transparent with what we do and who we are. Integrity is the foundation of the rest of the core values. It allows everyone to feel like they belong. It asks us to be fair, transparent, and equitable in everything that we do. Integrity allows us to take a moment, pause and reflect on what we hear from our team, and connect with one another.
– Sharla Hennek, Chief People Officer
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Empowerment
We seek and share ideas to help others succeed; creating and leveraging tools, resources, and information that foster personal and business growth.
Empowerment is about a career path.
By practicing Empowerment, we provide teams with the tools and resources to help make them successful. In a nutshell, it’s about developing our teammates so that they can take the next step in their career. In order for us to be successful, we have to empower ourselves and our teams to grow and develop. Through our various programs, we support this core value on our teams to help them become better leaders. Bottom line, it’s about making lives better.
– Ken Lund, Director of Operations
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