• AC Brenda Gillispie Finds Inspiration at Border Foods

    AC Brenda Gillispie Finds Inspiration at Border Foods

    We recently caught up with Area Coach (AC) Brenda Gillispie beachside on our Best of the Best (BOTB) reward trip in Cancún, Mexico. “It’s so exciting to be here,” Brenda shares. She describes the experience perfectly: bringing people to the best place ever to enjoy themselves. The milestone was particularly sweet for this self-described “daddy’s girl,” who brought her dad on the trip as her “plus one.” “It’s absolutely amazing,” she says.

    This BOTB newbie is the perfect candidate for a vacation in paradise. “I love traveling, I love adventurous stuff,” Brenda shares. “I love doing new things.”

    Finding Her Place

    Brenda isn’t new to Border Foods. She’s been with us for five years, and knows what it takes to make it to the top. “It took a few years and a lot of hard work, and a lot of teamwork,” she says of her career climb. “[But it] was worth it.” 

    Brenda joined us as a Shift Lead from another quick service franchisee after hearing her sister gush about her job with us. “She told me all about Border and how amazing they are for their people,” Brenda recalls.

    This is it. This is my place.” – Brenda Gillispie, Area Coach 

    Brenda Gillispie, Area Coach

    The connection was immediate. Our culture of recognition and family is what really stood out to her. Now, well into her career journey, she says, “I feel like I’m a part of something that’s so big and beautiful. I love that.” 

    Hard Work Pays Off

    While her feeling of being in the right place was immediate, reaping the rewards took a little longer to come to fruition for Brenda. She admits the road to Best of the Best was a “battle,” in her words. 

    “I’m not one to get knocked down so quickly. I know these things take time and I was just willing to put in the work,” she says.

     Everything you want in life, you have to work hard for.

    Brenda Gillispie, Area Coach

    Inspiring leadership and teamwork helped Brenda stay committed for the long haul. Her favorite part of the AC role is connecting with people. “I feel so inspired by the people that are around me,” she shares. “We’re always there for each other no matter what.”

    Looking Ahead

    Brenda’s fiveyear plan includes mulling over a Region Coach position, although she says she always takes stock of her role after every promotion before considering her next move. “I love continuing to improve myself and others,” she says.

    There’s just so much to offer at Border.

    Brenda Gillispie, Area Coach

    No matter the title, one thing’s for sure: Brenda plans to stick around with us for the long haul. “I love Border. I’ll die here and I’m okay with that,” she says with a laugh. 

    If you’re looking for a career with this kind of longevity, consider joining us!

  • Heather Aos’ Tips on Earning a Spot at BOTB

    Heather Aos’ Tips on Earning a Spot at BOTB

    Meet Heather Aos, Area Coach (AC) of Border Foods’ Area 31, which comprises all of our Taco Bell restaurants in Michigan’s Upper Peninsula (UP). This gal knows a little something about elevating a career with us — her words, not ours!

    Heather joined Border Foods eight years ago with our large acquisition of UP and central Michigan Taco Bells. Today, she’s a recent Golden Bell winner, an eight-time recipient of a spot on our annual Best of the Best (BOTB) reward trip to Mexico, and an oh-so-worthy subject of a Core Value spotlight for embodying daily excellence in her work.

    [Border Foods] does unbelievable things for you.

    – Heather Aos, Area Coach

    We caught up with Heather in Cabo to hear more about how she got here and her most meaningful advice for others seeking to follow a similar path.

    The History of Heather

    “I started back in high school, so I was 15 and basically, I needed a job,” Heather shares. Her main motivation at the time was earning enough money to buy the car she wanted. Her first Taco Bell job was working for her best friend’s mom, a person she revered but lost unexpectedly to illness. By the time Heather graduated from high school, she was already a Shift Manager.

    Heather continued to climb the career ladder with natural inclination and drive. She was promoted to Assistant General Manager (AGM) about four years before we acquired her location. She’s only been away from the Taco Bell brand for six months during her entire career! 

    Within that first year, they developed me to be an Area Coach … I got the whole UP and that was kind of my dream career!

    Heather Aos, Area Coach

    Heather takes us back to the time of the Michigan acquisition. She says she remembers thinking the things she was hearing from our leadership about competitive pay and other perks were too good to be true. But she soon realized what she was hearing was real — higher pay, bonus potential and recognition in the form of an all-expenses paid trip to Mexico, these are all a part of making lives better.

    “It seems unreal sometimes,” she admits. “These trips are just the tip of the iceberg.”

    Heather Knows Best

    So how can you, achieve career growth like Heather and earn a reward trip? Well first, you can’t win if you don’t join! Check out our current job openings.

    “We work really really hard all year round,” Heather says. “You have to be ‘on it’ from the start of the year to the end of the year.”

    Heather emphasizes consistency and remaining high performing all year. “You can’t let something slip to get to this trip,” she adds.

    Heather touches on the importance of developing the bench: “Try to keep everyone who you have in the store. Make great hires. And then have the ‘pedal to the metal’ everyday.”

    Heather appears to be living her best work life right now. She oozes of praise for Border Foods and reflects on having the good fortune of working with eight different teams in the course of her career. She doesn’t show any signs of slowing down!

    And, this could be YOU! The time to elevate your career to the next level is now. Buckle up!

  • Brian’s Lifelong Journey with Taco Bell & Border Foods

    Brian’s Lifelong Journey with Taco Bell & Border Foods

    When Brian Davies applied to Taco Bell in the mid-1980s, he never imagined it would become a decades-long journey, culminating with his role as Vice President of Facilities at Border Foods. This year, he celebrates 40 years in the Taco Bell and Border Foods family, a milestone underscoring the breadth of his experience and the passion he brings to his work.

    From Zantigo to Taco Bell

    Brian’s story begins at a Zantigo restaurant in Roseville, MN. He originally tried to land a spot at a Taco Bell just two blocks from home but wasn’t called in for an interview. So, when an opening appeared at Zantigo, he jumped on it. Ironically, Taco Bell purchased Zantigo restaurants in 1987, making Brian part of the system after all.

    “I joked with Carol Williams for years,” he says. “She was the GM who didn’t interview me at Taco Bell, but two years later, she ended up with me anyway after the acquisition.” Brian spent his teen years juggling cashier duties during high school, crediting Taco Bell for teaching him how to interact comfortably with customers and coworkers. 

    The people I worked with became a second family.

    Brian Davies, Vice President of Facilities.

    Embracing Opportunity & New Challenges

    By 1996, another acquisition loomed this time, Border Foods. Meeting Border Foods’ founder Lee Engler sealed the deal. “When I sat down with Lee and learned what he was about, I fell in love with the opportunity,” Brian says. 

    Continuing to evolve within the company, Brian seized every chance for growth. Early on, he stepped into an operations services role when a fellow district manager went on leave. “I thought I’d have fewer hours,” he laughs. “But I was actually at the office until 8 or 9 p.m. most nights.” That temporary position gave him invaluable insight into supporting restaurants from a corporate perspective, a skill set he’d build upon for years to come.

    Brian later assisted with new restaurant development and remodels, working under Border Foods’ former Chief Development Officer, Barb Schneider. Eventually, he oversaw the company’s internal facilities team. Brian introduced new processes and measured their performance through profit-and-loss metrics. 

    Becoming VP of Facilities—and Looking ahead at 50 Years

    Today, Brian is our Vice President of Facilities, overseeing everything from remodeling projects and new builds to daily operations services. He still visits Taco Bell restaurants regularly especially the Elk River location, which he opened years ago as a general manager. 

    Through it all, Brian credits a culture rooted in family and mutual respect for his career longevity. “I’ve met so many wonderful people,” he says.

    Leadership genuinely cares. From scholarships to rallying around team members in a crisis, this place just feels different.

    Brian Davies, Vice President of Facilities

    When asked about retirement, Brian reveals an ambitious plan: “I’m celebrating my 40-year anniversary in 2025, but my goal is to make it to 50.” 

    He sees each new role as a door he’s chosen to walk through, never letting fear hold him back. “I feel lucky,” he says. “I work hard, and Border Foods has opened a lot of doors for me. I just made sure they never closed before I had a chance to see what was on the other side.”

    Brian has made it a priority to share what he’s learned, particularly with family members who’ve joined the company. His wife, Holly, once worked at Taco Bell. His son, Andrew, now contributes to remodel efforts. 

    “He grew up around Taco Bell,” Brian says of Andrew, recalling how as a kid, he’d pretend to drive a forklift. Today, Andrew is a go-to equipment resource for the entire team.

    Ultimately, Brian hopes new hires see the potential for their own decades-long careers. “Be honest, work hard, and dedicate yourself to your family and your work,” he advises. “With the right attitude, you can retire from Border Foods and love every step of the journey.”

  • Becky Wenger: Training Leader Supreme

    Becky Wenger: Training Leader Supreme

    It’s no secret, recognition is a big part of who we are at Border Foods, and we‘ve retained some pretty exceptional people at this company! Territory Training Leader (TTL) Becky Wenger is a supreme example.

    Celebrating more than 30 years with us, Becky has enjoyed diversity in her Border Foods career — first rising up the ranks in the Taco Bell restaurant setting, spending two years in administrative office support, and eventually, becoming an integral member of our Training Department as it was being built from the ground up.

    “[I] feel super fortunate to have been asked,” she says of being tapped by our own Sharla Hennek to join the training team in its infancy. A self-proclaimed people person, Becky has a passion for teaching and making a difference — even when it’s as simple as showing someone how to properly wrap a burrito!

    “It was like a dream,” she says emphatically (you can hear the smile in her voice). “It was the best of both worlds. I got to still go back and teach Shift Leaders and Assistant Managers and GMs everything I know for the day, but yet I still had some of that admin side where I could fine-tune some of my skills on that side.”

    When you see the spark go off in somebody … when they finally get it for the first time or they have that confidence to run the shift, that’s what I love

    Becky Wenger, Territory Training Leader

    Becky likens being a training leader to being a grandparent. “You get to love up on ‘em and take care of people all day long, and then you send them home to their stores at the end of the day.”

    But to excel as a trainer, it seems Becky had to first discover her passion for people and team development … and tacos (did you know her first job was at a McDonald’s with her best friend?) 

    This is exactly what 15 years as a Restaurant General Manager (RGM) uncovered!

    The Journey to Leadership

    Becky joined the Border Foods family in 1994 after working in a Taco Bell owned by Taco Bell Corporate. It didn’t take long to get promoted: she was a Shift Lead by 18 and Assistant General Manager (AGM) the following year. But it’s her promotion to RGM in 1999 that really made a splash. She was only 20 years old.

    “That’s when things got real because I was one of the youngest GMs, if not the youngest GM at the time,” she recalls with incredulousness.

    Not only was Becky one of our youngest restaurant leaders, but she was given a brand new Taco Bell! The location at Larpenteur and Lexington Avenues in Roseville had only been open two months, and boasted the latest and greatest bells and whistles for the time.

    “I was on top of the world!” she says. “I never thought about working anywhere else because they just kept me so busy.”

    Becky says she loved her time in the restaurant; she gushes about the satisfaction that comes from creating a team and watching them grow.

    Now, she helps others find that same satisfaction at work. Colleagues admire her ability to connect and genuinely care about people (she was a 2022 Heart of Border Foods award recipient).

    Passion & Taco

    According to Becky, the key to being a great manager is to “work through your people, slow down, take the time to teach ‘em right … and know your customers. Be out there — be the presence in your store,” she advises.

    “Our ability to hire great leaders … we hire the passion first,” she explains. This couldn’t be more obvious than in Becky’s own career path! “We take the people that do great in the restaurants, and they have a passion for what we do, and then, we can teach the trade.”

    Clearly, Becky has the recipe for success down pat. We couldn’t be happier to have her here!

     

  • Kevin Burton Brings Energy, Passion to Jenison, MI

    Kevin Burton Brings Energy, Passion to Jenison, MI

    Shift Lead Kevin Burton has an upbeat energy about him that is palpable and contagious. His dedication and love of work for Border Foods and Taco Bell is obvious! That’s why it was a no brainer to recognize Kevin recently with what’s become known as a Core Value Call Out Award. We surprised him with two floor tickets to see Justin Timberlake!

    Every single day I wake up, I appreciate what I do at Taco Bell, what I can bring.

    Kevin Burton, Shift Lead

    As a leader, Kevin is particularly strong in his embodiment of Border Foods’ core values of empowerment and family. Read on to learn more about just what we mean!

    Here, It’s All in the Family

    Kevin joined Border Foods in 2017. He says he left another well known restaurant brand because “they didn’t understand family.”

    While he hasn’t been with us his entire career, Kevin says he feels like he’s grown up at Border Foods. He’s worked at a lot of our Taco Bells in Grand Rapids, MI at some point! He says he appreciates the warmth of the environment and team mentality most. 

    “I actually like Taco Bell. I like the way how … everybody’s like a family,” he shares. “Everybody works together.”

    Self Empowerment & Beyond

    Kevin has shown he is as committed to self improvement as he is to bettering his team at our Jenison, MI Taco Bell. He shows off a tattoo on his forearm that reminds him of the promise he made “to be his best self.”

    Kevin’s determination to grow and become a better version of himself naturally transfers to those around him.

    “Being a Shift Lead, I try to make the people around me and all of my team, better.”

    Thankfully, Kevin’s passion to make a difference isn’t shared exclusively with the Jenison crew. When he recently helped out the team at our Northland Drive Taco Bell, he says he seized an opportunity to build another team up.

    “When they needed help and the people were beating themselves down and trying to figure things out,” he recalls, “I told them, “We got this.” 

    Kevin shares that it took some time for Northland to realize he genuinely cared about their success. It was twofold — he wanted to make a difference there but also hoped to bring some of that valuable experience back to his own team.

    I have so much passion for this.

    Kevin Burton, Shift Lead

    The growth and opportunity doesn’t stop here! Kevin has an eye on the future and hopes to become an Assistant General Manager (AGM) and eventually, manage his own Taco Bell. 

    “I want to be able to show people you can do this — from starting as a Crew Member and working your way up,” Kevin stresses. Yes, you can! The proof is in the many recent award winners we’ve recognized on our blog.